Delivery and Shipping

AUSTRALIA

All custom rings are made to order and take approximately 4 weeks to make. Please review the product listing for specific production timeframes. Once completed, custom rings are then shipped to you with your selected shipping option.

Stocked products (accessories) are usually shipped within two business days. This excludes women's jewellery which is custom made to order and watches which ship within five business days. 

Orders for in-stock accessories received before 7:00 am AEDT will usually ship same business-day, all other in-stock items will post the next day or the day after. 

You can select either of the following two full tracking options for domestic Australia delivery:

PARCEL POST ($8 AUD): Available for all KAVALRI purchases and includes a stylish gift box. Item will be sent via Australia Post with a delivery timing of approximately 4-8 business days from time of dispatch (see AusPost website for delivery timeframes).

EXPRESS POST ($11 AUD): In a rush and want full peace of mind to see where your item is? All orders sent via Express Post will include a stylish KAVALRI gift box and you can expect to receive it in 1-2 business days from time of dispatch (see AusPost website for delivery timeframes).

Orders over $750 are provided with a complimentary upgrade to DHL domestic tracked shipping.  

NEW ZEALAND

The following options are available for New Zealand orders:

INTERNATIONAL DHL ($35 AUD): Product includes a KAVALRI gift box and international end-to-end tracking. Delivery timing is approximately 5-10 business days from time of dispatch (see DHL website for delivery timeframes).

Any customs fees, import duties, taxes or other charges imposed by custom offices in the destination country for customs clearance are the responsibility of the recipient.

INTERNATIONAL ORDERS

You can select the following option for International (excl NZ) orders:

INTERNATIONAL DHL: Product includes a KAVALRI gift box and international end-to-end tracking sent via DHL. Delivery timing approximately 7-15 business days from time of dispatch (see DHL website for delivery timeframes).

• Please note for Mexico, Saudi Arabia, Qatar, UAE and Turkey we only provide a full tracking service option. Please select your option on checkout (gift box or no gift box).

If you would like an urgent International delivery we can arrange express delivery that will involve an additional fee. Please let us know and we will work with you to get your postage solution fast tracked.

Any customs fees, import duties, taxes or other charges imposed by custom offices in the destination country for customs clearance are the responsibility of the recipient.